Monitor your IT infrastructure to ensure peak performance and productivity

Real-time remote monitoring management

When it comes to IT, there are few things more frustrating than slow, sluggish performance. We all know what it’s like to click on a website only for it to take too long to load, or to have an email sitting in the outbox waiting to be sent. In the fast-paced world of business, speed and performance is key. But with modern offices juggling multiple IT systems, cloud-based software, applications and devices, it can be hard to keep on top of everything.

Our remote monitoring solutions give you an overview of your entire IT infrastructure and the ability to get ahead of potential problems. Our powerful but easy-to-use products are designed to alert you to any unusual metrics or activity, allowing you to act quickly to resolve issues and prevent damage. They are adaptable for all sizes of business, from SMEs to enterprise level.

How can C>Ways help with remote monitoring?

C>Ways remote monitoring products support all the latest essential technology: SNMP, NMI, SSH, HTTP requests, REST APIs returning XML/JSON, Ping, SQL.

Whatever the size of your business, you can rest assured there will be no aspect of your IT infrastructure left unmonitored.

Book a free network audit today. Whatever sector you work in, there’s a sustainable solution that dynamically scales with your organisation’s needs.

Book a Free Network Audit

Why customers choose us for remote monitoring management

  • Over 23 years’ experience in supporting enterprise and education
  • Comprehensive portfolio of IT services to meet your needs
  • Support from UK based team
  • Experience across many different sectors
  • 24/7/365 support across the UK and Europe
  • ISO 27001/9001 and Cyber Essentials
  • Certified custom solutions to remove your challenges and pains
Monitoring

Benefits of our remote monitoring solutions

Reporting & Analytics – Our reporting tools allow you to build a fully customisable dashboard, so you can see the metrics you need in real time. Along with live status information you can set up alerts to notify you of problems depending on priority; for example, you probably wouldn’t want to be bothered with a low-priority alert in the middle of the night. But if it’s something business critical, we can let you know immediately via your preferred mode of communication (SMS, email, mobile app).

Protecting your reputation – Monitoring your public-facing services (e.g. websites, e-commerce) is an essential part of providing good customer service. If these services are running slow or not functioning properly, customers may simply give up and not return. Worse, they may share their bad experience with other potential customers.
The best ambassador for a trustworthy, capable business is a well-performing IT system. If your internal infrastructure is sluggish, staff will get frustrated and productivity will take a nose-dive.

Think of it as another form of business insurance – one that could help you avoid costly mistakes. Here’s some examples of what can be monitored:

• Memory usage and disk usage
• Bandwidth: keep an eye on usage and identify potential bottlenecks
• Local networks: workstations, printers, routers and switches, printers, servers
• Applications
• Databases: individual or multiple
• Website traffic
• Cloud services: accessibility, storage use, response times

Frequently Asked Questions

We have experience across many different sectors including Legal, Education, Transport and Manufacturing. Whatever the nuances of your industry you can be assured that we have the understanding and expertise to make a difference to you.

Call us on 0333 344 8971 or fill in a contact form and one of our experts will be in touch.

Case studies & testimonials

“The close working relationship between C>Ways and Hertfordshire Constabulary enabled a successful outcome to a challenging project… the C>Ways way” Hertfordshire Constabulary

If you are looking for more information why not read our useful blogs or join us for one of our events running throughout the year.

Sector expertise

With sector expertise in schools, higher education, transport and logistics, healthcare, hospitality and leisure, retail and office space, we will find the most appropriate network solution for your current and future needs.

Higher & Further Education

Schools, Academies and MATs

Transport & Logistics

Healthcare

Hospitality & Leisure

Retail

Business Parks & Office Spaces

IT Solutions

Your network is core to your business or organisation – it’s likely to be your most vital IT asset. Find out more

We can help with a range of solution for both physical security and cyber security. Offering improved security, control, operational efficiency, analytics and reporting.

Physical Security ¦ Cyber Security

Enhance even the most challenging environment with resilient access points, centralised management and appliances that securely enable high density coverage. Find out more

With even the smallest organisation using sophisticated IT systems to manage customer data, communicate with clients and produce countless documents and files, the need for a robust back up strategy is paramount. Find out more

Whether you need a fully managed IT service or a partial IT service, we have the solution for you. All services are tailored specifically to your needs. Find out more

In today’s hyper-connected and mobile world, access and security are key to productivity. Find out more

With the data centre supporting everything from email to CRM systems, it is critical to have in place a secure solution that enables the delivery of shared software applications and data. Find out more

Successful businesses understand that operating an effective IT system is the key to day-to-day productivity and growth. If your infrastructure is out of date or poorly designed, it can have a detrimental effect on every element of your organisation. Find out more

As data increasingly informs decision making, product development and strategy, determining the best data storage method can be complex. Find out more

Virtualisation may sound sci-fi, but virtualisation technologies have become our de facto standard in the data centre; supporting continuity of business in the move towards the digital enterprise by negating maintenance and requiring fewer software licences. Find out more

When it comes to IT, there are few things more frustrating than slow, sluggish performance. We all know what it’s like to click on a website only for it to take too long to load, or to have an email sitting in the outbox waiting to be sent. Find out more

What’s the difference between managing a project yourself and outsourcing a project to C>Ways? With us you don’t just get a Project Manager, we give you a dedicated Project Management Office (PMO). Find out more